Terms & Conditions
please read the following terms and conditions of use carefully before using, placing your order, and submitting your personal information via this website. All users of this site agree that access to and the use of this site is subject to the following terms and conditions and other applicable law. These Terms & Conditions apply to all goods and/or services (“Products”) sold by Co-Defend.com and its Affiliates (“Seller”) and are incorporated into each and every quotation, acknowledgment, or other documents issued by its Sellers. By using our website or purchasing products from Co-defend indicates that you have read, understood, and agreed to abide by the Terms & Conditions without modification. If you do not agree to these terms and conditions, we strictly prohibit the use of this site.
The entire content contained in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws and is the property of Co-Defend.com. The collective work includes works that are licensed to Co-Defend.com Copyright 2020, CO-DEFEND.COM ALL RIGHTS RESERVED. Reproduction, distribution, display or transmission of the content of this site, or any other use is strictly prohibited unless authorized by Co-Defend.com.
All trademarks, service marks, and trade names of Co-Defend.com used in the site are registered trademarks of Co-Defend.com.
To the fullest extent permissible pursuant to applicable law, Co-Defend.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a specific purpose and non-infringement. Co-Defend.com does not make any warrantees or representations regarding the use of information and materials in this site in terms of their accuracy, correctness, adequacy, reliability, usefulness, timeliness, or otherwise.
Limitation of Liability
Co-Defend.com shall not be liable for any harm or damage caused due to the use of, or the inability to use, the materials on this site or the performance of the products, even if Co-Defend.com has been strongly advised of the chances of such damages.
These Terms & Conditions strictly apply to users accessing the site and/or who have completed the registration or shopping process. Co-Defend.com reserves the right to terminate these Terms & Conditions, or any part of them, without any prior notice at any time and for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, and Indemnification shall survive any sort of termination.
You consent to indemnify, defend, and hold harmless Co-Defend.com, its officers, directors, employees, licensors, agents, affiliates, and suppliers (collectively the ‘Service Providers’) from and against all losses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation or breach of these Terms & Conditions or any activity related to your account including negligent or unlawful conduct by you or any other person accessing this site using your Internet account.
While exploring our site, you may come across certain links that redirect you to external sites after you click on them. Co-Defend.com will not be held responsible for any loss, damage, or harm caused due to such external sites as these sites are beyond the control of Co-defend.com. Before accessing or providing personal information to these external sites, make sure you read their policies carefully.
Co-Defend.com may send you a notice via email, a general notice on the Co-Defend.com site, or by other reliable methods to the address that you have provided to Co-Defend.com.
In the event that any product is listed at an incorrect price on the site, Co-Defend.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. In case your credit card has already been changed and order is canceled, Co-Defend.com shall issue a credit to your credit card account in the amount of the incorrect price for the product.
Domestic customers will need to pay via credit card, ACH, or wire transfer. Domestic shipping will be available to a customer location within the U.S. which customers need to provide. The freight forwarder will be the customer’s responsibility, and Co-Defend.com will not be held responsible for the order once it has been delivered to the customer’s freight forwarder. The customer is liable for all shipping activities and costs after it has been successfully delivered to their freight forwarder.
Free shipping is applicable only if the order placement qualifies the free shipping criteria. If the part of the order is canceled or unable to be delivered due to some serious reasons, for example, backorder, discontinued product, etc., then the shipping fee for the remainder order may be deducted from the amount to be refunded on the order.
Refund, Returns or Exchange
No Product returns will be accepted for any reason unless a valid return authorization for returned Products is first secured from the Co-Defend and such return is shipped adhering to the Seller’s instructions.
Any returned Product received without a valid return authorization issued by Co-Defend shall be either immediately returned to Buyer at Buyer’s sole expense, or disposed of ten days after notification to Buyer, at Buyer’s sole expense. The Buyer shall be accountable for all damage to returned Products due to improper packaging or mishandling of the Products.
To place a refund, return, or exchange request for a placed order, you may contact us via email, phone call, or through your personal account with Co-Defend.com. Please have your order number available and provide a valid reason to speed up the process. Your request will be reviewed within 2 business days and we will inform you about the results via email. In the case of Direct Debit payment, the refund request can be processed only after 6 weeks from the date of payment, period needed for your bank process settlement to complete. Co-Defend will only be able to review and respond to your refund request after these 6 weeks duration.
Please note that refund, returns, or exchanges request are accepted up to 30 days from the date of placing the Order with Co-Defend.com. Co-Defend.com may grant extensions to this period for some special cases and Products at its sole discretion with prior notice to you. Shipping costs will be non-refundable, except if due to any sort of Co-Defend.com error, you need to contact Co-Defend.com and make a formal request.
Governing Law, Jurisdiction, and Venue
Each contract and any other documentation between the Buyer and the Seller for the Products, disputes or conflicts shall be governed by and construed in accordance with, the laws of the State of California.